At this time of year, most benefit advisors work on autopilot. An article published by Verywell Mind offered some interesting insights when it suggested that “the ability to act without really thinking occurs when a behavior becomes overly learned.”
Between project plans, service calendars, and checklists, the season of renewal for consultants is all about maximizing efficiency. As a business owner and entrepreneur, this is an essential part of growing a successful business. However, it is important to remember what our actions really mean on a human level.
You may have noticed that the world is a different place than it was before. The past few years have been different than any other time. We’re coming out of COVID, in the middle big resignation and enter into Economic recession. Most employees are already living from paycheck to paycheck—and now with the added pressure of gas prices at $6 or more in some places and a gallon of milk at $5, employees have to make decisions between getting care and paying for essential goods. families.
Facts from author Marshall Allen states that 35% of employees They admit they don’t understand the benefits of their own health insurance. Most employees want it to be provided by employers more Education and support regarding health benefits. Oftentimes, employers do not provide their employees with the information necessary to be better consumers.
Read more: Advice Excellence: Lester Morales Puts People Before Profits
From the point of view of employers, only 19% They think their employees understand Health insurance benefits. Educating employees will help them make better decisions about their medical care, reduce their costs and plan spending.
This is the place You are Enter.
Employees have a lot on their plates, and every single dollar counts. Employees will cut 39-cent coupons for lima beans and most employees have a maximum out of pocket of $4,000 to over $10,000, sometimes 20% of their home pay, but don’t have $400 in the bank.
So here’s my question: Are you doing everything you can to help them be better healthcare consumers?
This is simply not sustainable. This means that the health plan design that you help employers build is excellent Important. The same goes for making sure that employees understand and relate the differences between their health care decisions and what comes out of their pockets. Employers need to understand this link and that value can be life changing.
If you are an autopilot consultant, then stop it. You only have to buy the renewal for the same set of characters, none of them have a vested interest to save money for anyone, passing a larger cost to employees to reduce the cost is simply unacceptable. She is also inconsiderate and lacks empathy. As someone whose family had to go bankrupt due to medical expenses (which I detailed in a file previous comment), I know what it’s like on the receiving end of insanity.
Read more: How data can bring clarity to health plan management
Consultants need to drive change and expand the minds of their clients. Employers need to understand that there is a cost of inaction (COI). It may be necessary to replace employees who no longer feel the value of the benefits, which can range from 50% to 400% of their annual salary. But it could simply be employees’ fear that they can’t afford to use their health plan and that stress seriously affects their productivity.
Health care is expensive for both employers and employees. Employers can offer better benefits at a lower cost, but they need to do something different. You can help them with this change.
Like everything in their lives, employees shop for their cell phones, cars, and their mortgage. They need to become better healthcare consumers and sharing more is the ultimate mantra, even if it’s a bit inconvenient and different. This comes with:
- structure. Designing their health plan is critical. Conclusion: If employees are not motivated to strive high Quality of care, you miss the boat at the open registration.
- partners. Service providers need to have aligned interests and a business model focused on IndividualsNot the shareholders.
- Telecommunications. Message, status and consistency in communication and education are critical and need to help employees be smart consumers.
When employers communicate and implement better healthcare programmes, educate people on better quality healthcare and promote a more accessible experience through advocacy, it shows that they care. This means hiring better and retaining the best employees.
A better plan structure and better education or communication affect life in terms of both finances (i.e. 67% of bankruptcies are due to healthcare expenses) and quality of care (since doctors and facilities have different grades of quality, would you want your mother or daughter to go to a doctor? Horrible?).
Read more: Most bankruptcies result from medical debt. As benefit advisors, we can change the financial results
Employees becoming better consumers of health care is the only way we impact the cost crisis that both employers and their employees face. Add the fact that employees are mostly living off their paycheck to paycheck amid the economic challenges we face, and changing the status quo becomes critical.
The question becomes: Is your mission aligned with your customer’s mission Expedition. Do you really care about people? This may sound harsh or dramatic, but the numbers don’t lie. People can’t afford the coverage and the market won’t fix it.
So, when you go into full season renewal mode, check the autopilot at the door and remember that every recommendation you make affects people. This is the challenge and the opportunity. The question is, are you ready for the challenge?
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