Protecting Seniors Australians - COVID-19 Update - 14 September 2022

Alternate access to bowel screening kits directory

Thank you for helping to increase bowel cancer screening rates in Australia.

Many patients are likely to complete the test when discussing the procedure with a trusted health care provider. You play an important role in helping your patients make informed decisions about bowel cancer screening.

Bowel cancer and the importance of screening

Bowel cancer often develops without any signs. It usually starts as small growths called polyps, which can grow and become cancerous.

If caught early, more than 90% of bowel cancers can be successfully treated.

Read our clinical guidelines and resources.

Download the alternative access guide to groups or follow the steps below.

National Bowel Cancer Screening Program

The National Bowel Cancer Screening Program aims to reduce deaths from bowel cancer by detecting early signs of the disease. Eligible Australians complete a simple, free test at home.

People aged 50 to 74 are eligible for screening and are invited for screening every two years. There are alternative options for those outside the age group.

The program now runs two models to help increase participation in the examination:

  1. mail form The kits are mailed to eligible people through the National Cancer Screening Registry
  2. Alternate access to the collections model Health care providers offer kits to eligible people, explain why testing is important and show how to do it.

Effective October 31, 2022, providers can place a bulk order and issue kits to eligible patients through the HCP portal of the National Cancer Screening Registry as part of alternative access to the kits form.

Indigenous Community Controlled Health Organizations (ACCHOs) must be involved cancer team [at] (email to the National Health Organization under indigenous community control) (NACCHO) for culturally appropriate training.

There is a hot zone policy for the hottest regions of Australia, with the kit being sent to participants in the cooler months of the year. For participants in hot spots, practitioners can still give them a kit if they see a clinical benefit.

National Cancer Screening Registry

The program is supported by the National Cancer Screening Registry (NCSR) and the Healthcare Providers Portal (HCP Portal), which invite, remind, and track participants. It also generates comprehensive data to inform public health policy and improve program quality and service delivery.

Learn more about National Cancer Screening Registry.

Start your practice

You must register to access National Cancer Screening Registry Healthcare Provider Portal (HCP) Before you can:

  • bulk order kits
  • Release groups
  • Access and submit screening data.

Register to access the HCP portal

To register on the portal you need to Digital Access Provider Account (PRODA).

as soon as you own registered For a PRODA account, you can Login to the HCP portal of the National Cancer Screening Registry (NCSR).

See NCSR Quick Start Guide and the video tour For detailed instructions.

For registration assistance, you can also call the National Cancer Screening Registry at 1800627701, or fill out a form to request a call back at a time convenient for you.

Integrate your clinic program with NCSR

You can integrate your clinical software with NCSR so you can release screening kits to patients using a familiar platform.

If you integrate your own clinical program, you can view your patients’ screening status and if they are late, and upload program-related forms to participant records.

You can integrate your clinic program with MedicalDirector, Communicare, or Best Practice.

Bowel screening kits cannot be ordered via clinical programs. Place bulk orders for bowel screening kits through HCP . Portal.

Learn more about Integrate your clinical programs.

For assistance with congratulations, you can also call the National Cancer Screening Registry at 1800627701, or fill out a form to request a call back at a time convenient for you.

Arrange groups

You can now issue bowel cancer screening kits directly to eligible patients. To order large groups for your practice, you need:

  • Log in to the portal
  • Click the “iFOBT Bulk Requests” button
  • Click the start your order button.

The ordering process should take no more than two minutes to complete.

You can order sets in batches of 10. We recommend ordering no more than 30 sets at once.

You can order more groups if you have a large qualified patient base. Kits expire after 7 months, so please carefully calculate how many clinics you will need.

If you would like to order more than 100 kits, call the National Cancer Screening Registry at 701 1800627. You will be asked to provide a brief reason for the intended use. This will help us understand how you plan to use large orders from groups.

Watch a short video Show this process in the HCP portal, or Read the instructions.

Crew issuance and registration in the NCSR

Alternate access to bowel screening group training

You’ve talked to your patient about a screening test and they’ve decided to take the kit home.

Next, you need to log into the HCP portal (or if accessed through your clinical software, open the NCSR Hub when in the patient registry) and:

  1. Verify that patient details are correct and make any required changes.
  2. Print a copy of the Patient Participant Details Form to include with their samples in the Paid Response Envelope.

These steps ensure that samples can be tested and results sent to the correct address.

This process should take less than two minutes to complete.

Watch a short video Show this process in the HCP portal, or Read the instructions.

Encouraging patients to screen for bowel cancer

What you tell patients can encourage them to think, intend and act for a bowel screening test.

Ask your patient if they have any concerns about taking the test at home?

Show them an open test kit and show them how to use it, and show them the demonstration video.

We translated test set instructions into 22 languages.

Could you system demonstration groups from U.S.

Conversation starters

  • The bowel screening test is free.
  • You may feel fit and healthy and have no symptoms, but you could still be at risk of developing bowel cancer.
  • The test is easy to do at home and can save your life.
  • If caught early, bowel cancer can be treated successfully in more than 90% of cases.
  • Over the age of 50, the risk of developing bowel cancer increases.
  • Do it to live a long healthy life.
  • Do this to stay healthy for family and friends.
  • Place the test near the toilet, where you will remember to do it.
  • TEST CLEAN – This kit includes toilet liners and only the tip of the collection tube ever comes into contact with stool.
  • If you don’t want to take one today, we can have a registration mailed to your home address.

Notifications, results and patient follow-up

Once your patient is issued a kit or has a positive test result, the registry will automatically set up follow-up alerts.

In the participant’s profile, you can see the status of the triage, the next action, alerts, results and correspondence sent to them.

To support patient follow-up, go to the My Communications tab in the portal or the NCSR Hub in your clinical program.

If you see notifications showing a positive result that has not been followed up, you should contact the patients. If the result is not received or is inconclusive, you should encourage the patient to return the completed test set. This section also displays notifications when a patient kit will be released for the next screening round.

Read the instructions In recording notifications and patient follow-up.

Get test results

It may take up to 4 weeks for the patient and health center to receive the test results. If you have not received patient results, visit National Cancer Screening Registry Or call 1800627701.

Explanation of test results

You should explain the test results to your patient and advise on next steps.

test result


a job


No blood was detected in the samples.

A copy of the results will be sent to the patient and their nominated healthcare provider. He reassured the patient of what the result means and advised him that he should be examined again after two years.


Blood was detected in one or both samples. This does not mean that the patient has bowel cancer, but further investigation is needed to find out the cause of the blood.

A copy of the results will be sent to the patient and their nominated healthcare provider. An alert will appear in the HCP portal against the patient’s record. An 8-week reminder letter will be sent to the patient and their designated healthcare provider if a follow-up appointment has not been scheduled. The doctor will likely refer the patient for further diagnostic tests such as a colonoscopy.


The patient provided only one sample and the result was negative.

A copy of the result will be sent to the patient and the nominated healthcare provider. An alert will appear in the HCP portal against the patient’s record. Call the patient to encourage them to take the test again. Let them know that the registry will automatically issue them a replacement set to the address saved in the registry. This may be your local health care center.

no result

The sample cannot be tested. This can happen when:

  • The sample contains too much or not enough stool
  • collecting tube damaged
  • The kit has been completed or tested by the laboratory after the expiration date
  • Specimens were not tested within 14 days of first collection.

Resources and Communication

Resources are available to support you and your clinic staff to communicate with patients throughout the bowel screening process. You can also find resources to help navigate the NCSR to pooled application groups, and how to register a group in the patient registry.

Several resources are available to order your practice, free of charge including:

NCSR Guides

NCSR Resources for the alternate access model To illustrate how to order in bulk, and record collection issues for a patient in the National Cancer Screening Registry.

You can also browse files NCSR YouTube Playlist For all “how to” videos when using the recording.


Last updated:

October 31, 2022

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